Accessibility Statement

RevierTouristik GmbH is committed to ensuring that its website, www.RevierRouristik.de, is accessible in accordance with the Accessibility Enhancement Act (BFSG).

This accessibility statement applies to the website:
www.RevierTouristik.de

Status of compliance with requirements

Based on our own assessment and following a review by the commissioned advertising agency, this website is largely accessible.

The accessibility assessment was carried out as part of a self-assessment in March 2026, based on the following legal requirements and technical standards:

Accessibility Enhancement Act (BFSG)
Ordinance on the Accessibility Enhancement Act (BFSGV)
European Standard EN 301 549
Web Content Accessibility Guidelines (WCAG) 2.1 – Conformity Level AA

Implementation of accessibility

During the website’s redevelopment (March 2026), particular emphasis was placed on accessible design. In particular, the following measures were implemented:

  • High-contrast display of all content
  • Good readability of the Terms and Conditions, Legal Notice and contact form
  • Structured and semantically correct HTML markup
  • Keyboard accessibility for essential functions (particularly ticket purchases)
  • Content that is easy to understand and clearly worded
  • No use of PDF documents
  • No videos with sound
  • Accessible design of the ordering process for ticket purchases

Content that is not accessible

As far as we are aware, there are currently no significant barriers.

However, should you notice any barriers, we would be grateful if you could let us know.

Date of this statement

This statement was drawn up on 2 March 2026.

The website was completely reprogrammed and technically overhauled in March 2026.

Feedback and Contact

If you notice any accessibility issues on our website or require information about content that is not accessible, you can contact us at any time:

RevierTouristik GmbH
Zeche Ernestine 37
45141 Essen
Germany

Email: service@reviertouristik.de

Or use our contact form, which you’ll find at the very bottom of the page.

We will endeavour to respond to your enquiry within a reasonable timeframe.

Mediation procedure

If you believe that you have been disadvantaged by the lack of adequate accessibility on our website and we have not responded satisfactorily to your complaint, you may contact the following mediation body:

Conciliation Body under the Disability Equality Act (BGG)
c/o the Federal Government Commissioner for Matters relating to People with Disabilities

Mauerstraße 53
10117 Berlin

Website: www.schlichtungsstelle-bgg.de

The conciliation procedure is free of charge. You do not need to engage legal representation.

Your feedback is important to us!

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